Auto Repair Mountain View

Great customer service. These guys will thoroughly go thru your car even if you didn’t ask them to. I just needed a tire rotation and alignment. By the way they do the best alignment . Steering wheel is always straight and holds its tracking down the road a lot longer than other shops I’ve been to. They have always made me aware of problems that my vehicle has or might have. So long story short if you need to find out what’s wrong with your car and don’t want to take it to just any shop. This is your one stop shop that will get it done right the first time!

Top Notch service. I will not take my vehicles any other place. Very detailed in the whole process of whatever you need done, from diagnosis to completion. Happy customer here. Thanks SVP.

Wow. The checklist they use to make sure everything on your car is working efficiently is amazing! The mechanic discovered I had a torn boot axel while checking my brakes and was able to send me a photo of the issue in a text message. I was then able to approve or deny the work proposed via text, no going outside of work to make a call. I just think the entire system is efficient, professional and tech enhanced... just what the Silicon Valley ordered. Bob who works in the office is always super friendly and professional too.

Cheaper & more conveniently located than the Chevy dealership. Nice web interface detailing findings (incl pictures), & authorization to do work. Also picked up the phone when I had additional questions. Great job !!... I Will be a repeat customer with Silicon Valley Performance...

Silicon Valley Performance lives up to its name. It’s my first time but I’m sure glad I brought my car here for servicing. They did topnotch brake service at a reasonable cost on my Audi Q5. Kudos to Bob, the shop manager for his efficient communication and transparency from providing the quotes to sending updates on the service status. I liked that they have an online platform to receive and approve quotes. Also, the owner Robert is great! Besides giving discounts, he was very kind to deliver the car to my house since he lives close by. That is time and money saved. Talk about customer service! Will definitely recommend.

5 stars for consistency. SVP is consistently knowledgeable, friendly, and thorough. During these COVID times they have picked up and dropped off my car from/to my home. That is deeply appreciated. They call me before they do anything and tell me why they recommend it, giving me the final say as to whether or not I want the work done. They've updated their system and I can now view pictures of what they found online before I make my decision. We can also pay online now too. This is a car service that can be trusted.